Returns & Exchanges

At Pesado 58.5, we want you to be completely satisfied with your premium coffee tools. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

2

Prepare Your Package

Ensure the product is unused and securely packed in its original Pesado 58.5 box to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label or use a tracked courier service to send the item back to our distribution center.

4

Quality Inspection & Refund

Once our team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing